Payments
All fees are agreed with you in advance and confirmed before any booking is made.
Payment is due on completion of the rubbish removal or within the agreed invoice terms (typically 7–21 days).
Accepted payment methods: cash, bank transfer, or cheque.
Refunds
Once a clearance has been completed and waste has been removed, refunds cannot be offered as disposal costs are immediately incurred.
If you cancel a booking with at least 48 hours’ notice, no charge will be applied.
If you cancel after our team has arrived, a 50% cancellation fee of the agreed quotation will be charged to cover staff time and travel costs.
If Trash-T LTD fails to complete the job due to circumstances within our control, we will either:
Rearrange the clearance at no extra cost, or
Offer a full refund of any deposit or pre-payment made.
Service Delays and Access Issues
If access to the property is not possible at the agreed time, additional charges may apply.
If the delay is caused by Trash-T LTD, we will not charge extra and will rebook at the earliest available date.
Non-Refundable Items
Due to environmental regulations and disposal fees, certain items (e.g. fridges, freezers, paint, oils, hazardous materials) may incur additional non-refundable charges. These will always be explained in advance wherever possible.
Changes to This Policy
Trash-T LTD reserves the right to update this Refund & Payment Policy at any time. Any changes will take effect when published on our website.
Trash-T LTD
Company No: 15103925
Waste Carrier Number: CBDU502267
Tel: +44 7444 055035
Email: [email protected]
Website: https://trash-t.co.uk
Last updated: 11/06/2025